Shipping Policy

At Yvaongt, we work to make sure your order is carefully processed and delivered to you as smoothly as possible.

Please review the following information regarding order processing, shipping methods, delivery times, and tracking.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

During holidays, promotional periods, or periods of high order volume, processing may take slightly longer.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Standard Shipping

We offer free standard shipping on eligible orders.

Estimated delivery time:

7–14 business days

The estimated delivery time begins after your order has been processed and shipped.

VIP Express Shipping

For customers who prefer faster delivery, we offer VIP Express Shipping:

£9.99

Estimated delivery time:

5–7 business days

VIP Express Shipping may not be available for every destination. Available shipping options will be displayed at checkout based on your delivery address.

Delivery Times

Delivery times are estimates and may vary depending on your location, local carrier operations, customs processing, weather conditions, public holidays, and other circumstances beyond our reasonable control.

Please note that the estimated delivery time begins after your order has been processed and shipped.

Order Tracking

Once your order has shipped, you will receive a tracking number by email.

Please allow approximately 24–72 hours for tracking information to become available or update in the carrier's tracking system.

If your tracking information does not immediately show movement, please allow some additional time for the carrier's system to update.

Customs & Import Duties

Depending on your destination, your order may be subject to local taxes, customs duties, import fees, or other charges imposed by local authorities.

Any applicable customs duties, taxes, or import charges are the responsibility of the customer.

Customs processing may also affect the estimated delivery time.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please contact us at:

nate68986@outlook.com

Please include your order number and tracking information, if available.

We will do our best to assist you and help determine the status of your shipment.

Incorrect Shipping Information

Please carefully review your shipping information before completing your purchase.

If you realize that your shipping address is incorrect, please contact us as soon as possible at nate68986@outlook.com.

We will make reasonable efforts to update the address before your order is shipped. Once an order has been shipped, we may no longer be able to change the delivery address.